Last updated: Febuary 2026
Contact: support@dappo.co.uk
These Terms & Conditions ("Terms") govern the use of Dappo services by takeaways and partners. Dappo is operated by DAPPO TECHNOLOGIES LTD, registered in Northern Ireland (UK), and trading as Dappo.
By applying for, accessing, or using Dappo services, you agree to be bound by these Terms.
2.1 These Terms govern only the Services provided by Dappo.
2.2 Your use of the Direct Ordering Platform is governed by a separate agreement between you and the Technology Partner.
2.3 Delivery services are provided by Delivery Partners under their own terms. Dappo is not a delivery provider.
2.4 Nothing in these Terms creates a franchise, partnership, agency, or employment relationship.
3.1 You must be a legally operating business to use Dappo.
3.2 You confirm that all information provided during application and onboarding is accurate and kept up to date.
3.3 You are responsible for maintaining the confidentiality of any account credentials.
4.1 Dappo provides:
4.2 Dappo does not:
5.1 Dappo charges a clear one-off fee, confirmed in writing prior to go‑live.
5.2 Fees may vary based on services selected and number of locations.
5.3 Dappo does not charge commission on orders.
5.4 Fees charged by Technology Partners, Delivery Partners, payment processors, or marketplaces are separate and outside Dappo's control.
5.5 Invoices are payable within the timeframe stated. Dappo may suspend Services for overdue payments following reasonable notice.
5.6 Customers placing orders may be charged a small service fee at checkout. This fee is paid by the customer, not the takeaway.
6.1 Dappo may facilitate your onboarding to a Technology Partner but does not control or operate the Direct Ordering Platform.
6.2 You are solely responsible for complying with the Technology Partner’s terms and policies.
6.3 Dappo is not liable for outages, errors, feature changes, or termination by a Technology Partner.
6A.1 Dappo operates a relationship-led onboarding model and does not rely on automated or online referral tracking.
6A.2 For the purposes of these Terms, a takeaway shall be deemed a “Dappo-Referred Takeaway” where:
6A.3 Where a takeaway is deemed a Dappo-Referred Takeaway, Dappo shall remain the primary commercial point of contact and relationship manager for the duration of the Services, unless otherwise agreed in writing.
6A.4 You acknowledge that attribution is determined based on Dappo's reasonable records, communications, and onboarding confirmations, and not by automated technical tracking.
7.1 Delivery Partners are independent contractors.
7.2 Dappo does not guarantee delivery times, acceptance rates, or courier behaviour.
7.3 Delivery‑related fees, cancellations, and wait‑time charges are governed by Delivery Partner terms.
You are responsible for:
You are responsible for:
10.1 All Dappo branding, documentation, and materials remain Dappo's intellectual property.
10.2 You retain ownership of your brand, menu, and customer relationships.
Each party agrees to keep confidential any non‑public commercial or technical information received from the other.
Services are provided on an “as‑is” basis. To the maximum extent permitted by law, Dappo disclaims all implied warranties.
13.1 Nothing limits liability for death or personal injury caused by negligence or for fraud.
13.2 Subject to clause 13.1, Dappo's total liability is limited to the total fees paid to Dappo in the 12 months preceding the claim.
13.3 Dappo is not liable for indirect, consequential, or third‑party losses.
14.1 Either party may terminate with 30 days’ written notice.
14.2 Dappo may suspend Services immediately in cases of material breach, misuse, or legal risk.
14.3 Outstanding fees remain payable on termination.
Disputes should first be addressed through good‑faith discussions. If unresolved, parties agree to attempt
mediation before court proceedings, unless urgent relief is required.
Dappo may update these Terms with reasonable notice. Continued use constitutes acceptance.
This Agreement and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the laws of Northern Ireland.
Each party irrevocably agrees that the courts of Northern Ireland shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this Agreement or its subject matter or formation.
Dappo
Operated by DAPPO TECHNOLOGIES LTD
Contact: support@dappo.co.uk
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